Terms, privacy & cancellation.

Membership terms

Selva Guard offers recurring conservation memberships connected to one or more real, mapped 10 m² patches. Your membership supports the protection, monitoring, documentation and member experience described at the time of purchase.

Membership does not transfer land title, possession, physical access rights, investment rights, financial returns, carbon credits or a tax-deductible donation receipt.

The price, renewal period and number of patches are shown before payment. Each selected patch adds one membership unit. Your subscription renews automatically at the chosen weekly, monthly or annual interval until cancelled.

We may correct mapping or measurement errors and, if a patch becomes legally or technically unavailable, replace it with an equivalent mapped area and explain the change. Temporary interruptions may occur for maintenance or provider failures.

Cancellation & refunds

You may cancel at any time through your member dashboard. Cancellation stops future renewals. Your membership and patches remain active until the end of the period already paid.

Except where the law requires otherwise, charges are final and non-refundable. We do not provide prorated refunds for unused time. We will correct duplicate charges, unauthorized charges and errors caused by Selva Guard.

Mandatory consumer rights always prevail. This includes any applicable statutory withdrawal period, such as seven days for qualifying online purchases in Brazil and fourteen days for qualifying consumers in the European Union or European Economic Area.

To cancel, use the dashboard. To exercise a mandatory withdrawal right or report a billing error, contact us with the membership email and payment date.

Privacy

Information we collect

We collect the email used for membership, plan and patch records, payment and subscription identifiers and status, language, profile and sharing choices, and limited device, network and security logs. Selva Guard does not receive or store complete card details.

How we use it

We use this information to deliver the membership, reserve patches, authenticate your account, process and reconcile payments, issue certificates, provide support, prevent abuse, maintain security and meet legal obligations. We do not sell personal information.

Service providers

Stripe processes payments; Supabase provides database and authentication services; Cloudflare hosts and protects the application; and Resend delivers transactional email. These providers may process information in other countries under their own safeguards and terms.

Storage and local data

We retain records while needed to provide the membership, resolve disputes and comply with legal duties, then delete or anonymize them when appropriate. The site uses essential cookies and local storage for authentication, language choice and saved patch selections. We do not currently use advertising trackers.

Your choices and rights

You may ask to access, correct, delete or receive information about your personal data, withdraw consent where consent applies, object to certain processing, or make your public share page private. Some records must be retained for legal, fraud-prevention or accounting reasons.

Changes to these rules

We may update these rules when the service or law changes. Material changes apply prospectively and will be communicated through the site, dashboard or membership email.

Contact

For membership, privacy, cancellation or billing questions, write to: